The company's U.S.-based Tripologists can set their profile settings to receive leads from consumers in Canada and other countries as well.
Automated ticketing capability aids agent and airline controls.
Company seeks to widen international presence.
New tools will help agents get information and online support.
PhocusWright reports that supplier websites and online travel agencies appear to have reached relatively stable market share.
Upon completion, agents receive up to 15 credits toward CLIA's ACC or MCC, and either eight credits for The Travel Institute or 15 credits for Canadian Institute of Travel Counsellors.